If something has gone wrong, we would rather hear it early.
This page is a working draft and must be reviewed before the site goes live, including the named complaints handler, the firm’s timescales, and the current Legal Ombudsman time limits and contact details.
Raise it first with the person handling your matter. If that does not resolve it, write to at Abbelys Solicitors, Suite 208, 82 King Street, Manchester, M2 4WQ, or email [email protected].
If we cannot resolve your complaint, the Legal Ombudsman may be able to help. There are time limits for referring a complaint, which are set out on the Legal Ombudsman’s website at legalombudsman.org.uk.
The Solicitors Regulation Authority can help if you are concerned about our behaviour or professional conduct. Visit sra.org.uk for further information.